SIMPLE, SCALABLE COVERAGE

Start With a Pilot. Scale Without a Contract.

Every engagement begins with a 7-day pilot — pay nothing if we don't deliver measurable results in your first week. After that, stay month-to-month with no lock-in.

SkyFreightSquad is the only freight back-office built exclusively for brokers and 3PLs. You shouldn't have to sign a long-term contract to find out if it works. So you don't.

7-Day Pilot — pay nothing if results aren't deliveredMonth-to-Month — no lock-in, cancel anytime
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COVERAGE TIERS

Three Tiers. One Consistent Standard.

Every tier runs inside your TMS, follows your SOPs, and operates to your SLAs. The tiers differ in coverage scope and hours — not in operational quality or the people on your account.

Starter

For freight brokers testing outsourced back-office for the first time.

From $2,400/mo

$10/hr · From $2,400/mo · Custom for larger scope

One service covered (dispatch, T&T, billing, or support)
8×5 or defined after-hours window
1 dedicated coordinator on your account
TMS and SOP integration included
Weekly performance report
Start With a Pilot →

7-day pilot included

MOST POPULAR

Growth

For established brokerages and 3PLs with multi-function operational demand.

Custom

Based on services and coverage hours

Two to three services covered
16×7 coverage hours
Dedicated account manager
Custom SLA definitions
Exception reporting and escalation protocols
Weekly operations review
Priority response on all escalations
Start With a Pilot →

7-day pilot included

Enterprise

For high-volume 3PLs and multi-division freight operations.

Custom

Strategic engagement — scoped to your operation

All four services: dispatch, track & trace, billing, customer support
24/7 full coverage including holidays
Dedicated ops squad assigned to your account
Priority 24-hour onboarding
Executive reporting and QBR
Multi-client workflow management
Direct account lead available at all hours
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7-day pilot included

All tiers start with a 7-day pilot. Pay nothing if we don't deliver measurable results in your first week. All paid engagements are month-to-month — no long-term contracts, no lock-in, cancel anytime.

EVERY ENGAGEMENT INCLUDES

No Hidden Costs. No Surprise Add-Ons.

These are included in every SkyFreightSquad engagement at every tier — not charged separately, not unlocked at a higher price point.

TMS access configuration

We configure access to your TMS during onboarding. No setup fee.

SOP integration

We learn your workflows before shift one. No training cost billed to you.

Escalation protocol setup

Your escalation paths mapped and followed from day one.

Daily activity documentation

Every action logged inside your TMS — full visibility at all times.

Weekly performance report

KPIs tracked and reported weekly. You always know how the operation is performing.

Dedicated account contact

A consistent point of contact on your account — not a support ticket queue.

ROI CALCULATOR

See Exactly What Your Back Office Is Costing You.

Enter your operation details below. We'll show you what you're spending vs. what SkyFreightSquad costs.

Your current operation:

100 loads/week
$8,000/mo
3.5%
$1,800 per load

Your estimated annual cost:

Your current back-office cost

$423,348

SkyFreightSquad annual cost

$38,400

Estimated Year 1 savings

$384,948

1002% return on investment in Year 1
Book a Call to Get Your Custom Plan →

Based on industry averages. Your actual results reviewed on the discovery call.

THE REAL COST COMPARISON

Thinking about hiring instead? Read this first.

Every freight broker considers building in-house. Here's what it actually costs — versus a squad built exclusively for freight brokers and 3PLs, live inside your TMS in 48 hours.

Monthly cost

In-House

$6,000–$12,000+ per person (salary, benefits, payroll taxes)

SkyFreightSquad

From $2,400/mo — or $10/hr for custom scope

Coverage hours

In-House

8 hrs/day, 5 days/week — gaps every night and weekend

SkyFreightSquad

24/7/365 — every shift, zero gaps

Freight expertise

In-House

General ops hire — months to learn your TMS and freight workflows

SkyFreightSquad

Freight-only squad — pre-trained on McLeod, Aljex, Rose Rocket, and your SOPs

Time to live

In-House

4–8 weeks (job post + interviews + hire + onboard)

SkyFreightSquad

48 hours from signed agreement

Sick days & turnover

In-House

Your problem — uncovered shifts, rehiring costs, retraining time

SkyFreightSquad

Our problem — coverage never gaps

Scalability

In-House

New hire required to scale — another 4–8 week cycle

SkyFreightSquad

Scale up or down the same week — no hiring cycle

Entry risk

In-House

Employment contract + severance risk if it doesn't work out

SkyFreightSquad

7-Day Pilot — pay nothing if we don't deliver results

Ongoing commitment

In-House

Permanent headcount — hard to unwind

SkyFreightSquad

Month-to-month — no lock-in, cancel anytime

Billing error recovery

In-House

Depends on individual skill and attention under pressure

SkyFreightSquad

Systematic review — 3–5% of billing recovered that would otherwise be lost
Stop comparing. Start your 7-day pilot →

Pay nothing if we don't deliver measurable results in your first week.

PRICING QUESTIONS

The Questions We Get Asked Most About Pricing

The pilot is priced at the standard rate for your chosen service and coverage scope. If we don't deliver measurable results in the first 7 days — as defined by the specific KPIs agreed at onboarding — you pay nothing for the pilot. No partial charges, no setup fees, no questions asked.

You decide whether to continue. If you do, you move to the month-to-month engagement at the same rate and coverage scope. There's no re-onboarding, no new contract negotiation — you're already live and the squad is already embedded in your systems.

Because the right coverage for a 5-person brokerage covering overnight shifts is structurally different from the right coverage for a 30-person 3PL managing four client accounts 16×7. Custom pricing means you're paying for exactly what your operation needs — not a packaged bundle built around someone else's operation.

No. TMS access configuration, SOP review, and escalation protocol setup are included in every engagement. There are no setup fees, no training fees, and no costs outside the agreed monthly rate.

Yes. Most clients start with one service and expand as they see results. Adding a service doesn't require re-onboarding — the squad is already embedded in your systems, so expansion is a scope adjustment, not a new engagement.

Scope adjustments are handled within your engagement with reasonable notice — typically one billing cycle. Because there's no long-term contract, you're never locked into a coverage level that doesn't match your current volume.

It's defined specifically at onboarding based on your chosen service: 100% shift coverage with zero unaddressed tenders for dispatch, 95%+ check-in completion for track & trace, all invoices submitted within 24 hours of POD for billing, or 95%+ of inbound messages within your SLA window for customer support. These are agreed in writing before the pilot begins — there's no ambiguity about what qualifies.

READY TO START?

One 45-Minute Call. Live Within 48 Hours.

The discovery call is where we map your operation, define the pilot scope, and set the measurable results criteria. From there, you're live within 48 hours. If the results aren't there after 7 days, you pay nothing.

7-Day Pilot — pay nothing if we don't deliverMonth-to-month after pilot — cancel anytime
Book Your Discovery Call →

No pitch. No pressure. A 45-minute conversation about your operation and what better looks like.

Book a Discovery Call →