The Freight Back-Office Built Exclusively for Brokers & 3PLs
24/7 dispatch, track & trace, billing, and customer support — running inside your TMS, your SOPs, your standards. Not ours.
No commitment required. We respond same day.
Trained on the tools you already use:
BUILT ON REAL FREIGHT OPERATIONS
What Our Squad Handled This Week
Check calls completed
Exceptions resolved
Coverage, 365 days including weekends and holidays
Invoices processed
Updated every Monday. Real numbers from real operations.
THE HIDDEN COST OF YOUR CURRENT SETUP
Every Freight Brokerage Hits the Same Three Walls
It doesn't matter how strong your commercial team is. If the back-office can't keep up, the operation stalls. These are the three places it always breaks — and the three places SkyFreightSquad is specifically built to fix.
Missed loads after 5 PM
Every tender that goes unanswered after business hours is revenue that didn't materialize. Freight doesn't stop at 5 PM. Your coverage shouldn't either.
Billing errors and DSO creep
Invoice errors, missing PODs, and unworked short pays don't just delay payment — they quietly drain cash flow and signal operational unreliability to your customers.
Internal teams stretched past capacity
Your operations staff shouldn't be chasing check calls, correcting TMS statuses, or clearing support queues at midnight. But without dedicated back-office coverage, that's exactly where their time goes.
FOUR FUNCTIONS. ONE SQUAD.
Everything Your Back-Office Needs. None of the Overhead.
SkyFreightSquad runs four core back-office functions — embedded inside your existing TMS and SOPs.
CLIENT RESULTS
What Freight Brokers and 3PLs Say After 90 Days
"We stopped losing Friday-night loads within the first week. SkyFreightSquad had our McLeod SOPs configured before the first shift even started. That level of freight-specific knowledge isn't something you find at a generalist BPO."
"Finally a back-office team that actually knows what a rate confirmation is. They were handling exceptions independently by day three. Our morning reports are clean for the first time in two years."
"The billing alone paid for the service. They caught $14,000 in accessorial overbilling in the first 30 days. That's not back-office support — that's ROI."
THE PROCESS
From First Call to Live Operations in 48 Hours.
No lengthy implementations. No disruption to active operations. One structured path from first conversation to full coverage.
STEP 1 / DAY 1
STEP 1 / DAY 1
Discovery Call
45-minute session. We map your TMS, SOPs, escalation rules, and coverage gaps. No commitment.
STEP 2 / DAY 2
STEP 2 / DAY 2
Custom Coverage Plan
We build your tailored operations plan: services, coverage hours, escalation paths, TMS workflows. Nothing templated.
STEP 3 / DAY 3
STEP 3 / DAY 3
TMS Access & SOP Review
Role-based TMS access configured. SOPs reviewed and mapped. Operating correctly from shift one — not learning on your loads.
STEP 4 / DAYS 4–5
STEP 4 / DAYS 4–5
7-Day Pilot — Live Operations
Your squad goes live inside your active workflows. Real loads. Real coverage. Pay nothing if results aren't delivered.
STEP 5 / DAY 8+
STEP 5 / DAY 8+
Performance Review & Ongoing Coverage
We walk through results together. If you continue, you're already live — no re-onboarding, no ramp-up.
Average onboarding: 48 hours from signed agreement to live coverage.
READY TO GET STARTED?
One Conversation. A Dedicated Freight Squad Within 48 Hours.
No pitch. No pressure. We'll map your current operation, identify where the biggest gaps are, and tell you honestly whether SkyFreightSquad is the right fit.
7-Day Pilot — Pay nothing if we don't deliver measurable results in your first week.
No Lock-In — Month-to-month after your pilot. Cancel anytime.