ABOUT US
We Built SkyFreight Squad Because Freight Operations Deserve Better
Not better technology. Not cheaper labor. Better operational thinking — embedded inside the businesses that keep freight moving.
Seven years ago, we kept seeing the same problem across the freight industry: strong teams drowning in operational chaos. Overnight dispatch gaps. Broken TMS data. Invoices stuck in limbo. The people meant to grow the business were trapped just keeping it afloat — and that's the gap we set out to close.
So we built SkyFreight Squad as a service brand of SkyLight Global LLC, drawing on years of operational experience inside the freight industry. Not another support layer. An embedded operational partner that works like part of the team.
Talk to an Ops Specialist →An embedded operational partner that functions like part of the team.
— The SkyFreight Squad founding principle
OUR STORY
Built Inside Freight. Not Borrowed From Another Industry.
We didn't study freight from the outside. We built SkyFreight Squad from inside it — years on dispatch boards, inside TMS platforms, on the 3 AM load calls that define this industry.
What we learned: the back office isn't broken because of technology or effort. It's structural. Freight businesses scale faster than their operations can keep up. Every new customer compounds the load. Every new lane adds coordination. The bottleneck isn't the front office — it's everything behind it.
So we built for that gap. Not a generalist BPO. Not a task shop. A freight operations partner — embedded in your workflows, running to your standards, executing the same way at 9 AM Monday as 3 AM Saturday.
Not a generalist BPO. Not a task shop.
A freight operations partner — built for one industry, embedded in your workflows.
WHERE WE ARE NOW
From One Focus to a Trusted Operation.
We've grown with the clients we serve. Brokers, 3PLs, asset-based carriers, shippers — from owner-operators with a few trucks to brokerages moving hundreds of loads a week, across multiple states and operating environments.
The team has scaled. The model hasn't. Dedicated squads. Embedded operations. Built around your business, not ours. No rotating agents. No generic playbooks. We learn your operation and run it like it's our own.
The result is simple: when freight businesses get the back-office infrastructure they need, they grow faster and run cleaner.
By the numbers
- Operational partners
- 400+
- Loads managed monthly
- 300+
- Carriers supported
- 200+
THE SkyFreight Squad STANDARD
What We Hold Ourselves To
These aren't company values we hang on a wall. They're the operating principles behind every engagement, every team member, and every decision we make on behalf of our clients.
Client-First Operations
Your business goals drive every process we build, every workflow we manage, and every decision we make on your behalf. We don't optimize for our convenience — we optimize for your outcomes.
Continuous Improvement
Operational partnerships don't plateau — they evolve. We measure performance, identify gaps, and recommend improvements continuously, so the operation we run for you a year from now is sharper than the one we run today.
Operational Integrity
We operate with full transparency and clear accountability at every level. If something goes wrong, we say so, we address it, and we make sure it doesn't happen again. No ambiguity. No finger-pointing.
Adaptive by Design
Freight doesn't follow schedules, and neither do operational challenges. We're built to respond fast — to volume spikes, process changes, and market shifts — and to turn those challenges into operational advantages.
Deep Industry Focus
We only work in freight. That focus is intentional. It means we understand your TMS, your carrier relationships, your billing workflows, and your customers' expectations at a level that generalist operations firms simply cannot match.
Security by Default
Every engagement is built with data security and compliance controls from day one. We operate within your approved access structures, follow your data handling protocols, and hold ISO 27001 certification for information security management.
MISSION & VISION
Why We Come to Work
Our Mission
To make freight operations efficient, visible, and scalable — by building the operational infrastructure that 3PLs and freight brokers need to grow without adding the overhead that typically comes with it.
Our Vision
To be the most trusted operational partner in freight — the team behind the teams that move the industry forward.
Ready to Build Something Better?
Whether you're looking to plug a specific operational gap, extend your team's capacity, or re-architect your entire back-office operation — it starts with a single conversation. We'll listen to where you are, where you want to go, and tell you honestly whether SkyFreight Squad is the right fit to get you there.
Talk to an Ops Specialist →