SIMPLE TO START. LIVE IN 7 DAYS
From First Call to Live Operations in 7 Days
No lengthy implementations. No disruption to active operations. Just a structured path from first conversation to full coverage.
Book a Discovery Call →The SkyFreight Squad Onboarding Process
STEP 1 —
Discovery Call (45 minutes)
What You Provide:
- Current TMS access details
- Your SOPs or verbal walkthrough
- Coverage hours and escalation rules
What You Receive:
- Coverage gap analysis
- Custom operations plan
- Pricing scoped to your volume
STEP 2 —
Custom Coverage Plan (72 hours)
Based on the discovery call, we build a tailored operations plan: which services, which coverage hours, which escalation paths, which TMS workflows. Nothing templated from another client's operation. Everything is mapped to how your business actually runs.
STEP 3 —
TMS Access & SOP Review (72 hours)
We get role-based TMS access approved by your organization, review your SOPs and load management processes, and map your carrier communication standards. This is where most outsourcing engagements fail — we spend real time here so we're operating correctly from shift one, not learning on your loads.
STEP 4 —
14-Day Pilot (live operations)
Your SkyFreight Squad squad goes live inside your active workflows. Your operation doesn't pause while we ramp up — we integrate without disruption. For 14 days, you see exactly what a dedicated freight back-office squad does for your operation: loads covered, exceptions handled, billing processed, queues cleared.
STEP 5 —
Performance Review & Ongoing Coverage
At the end of the pilot, we walk through a performance report together: loads managed, exceptions handled, response times, billing metrics, queue performance. You decide whether to continue. If you do, you're already live — no re-onboarding, no ramp-up, just ongoing coverage at the quality you've already seen.
THE MODEL
Why the Embedded Model Produces Different Results
The difference isn't what we do. It's how we operate.
SkyFreight Squad doesn't sit outside your operation. We work inside it. No new systems. No parallel workflows. No extra layer to manage.
We plug into your TMS, follow your SOPs, and operate within your communication and escalation structure.
Everything happens where your team already works, with full visibility and no disruption.
THE PILOT
What You Get During the 14-Day Pilot
This is not a setup phase. It's execution.
From day one, we're inside your system handling real operations. No simulations, no sandbox environment.
Day 1–3
Access configured, SOPs aligned
Day 4–14
Live operations handled (dispatch, tracking, billing, or support)
Every Day
Work logged inside your system, full visibility
In Real Time
Exceptions handled using your protocols
End of Pilot
Performance report with actual outputs and results
We work inside the tools you already use
No new software. No migration. We adapt to your stack.
Ready to See SkyFreight Squad Inside Your Operation?
The discovery call is 45 minutes. The onboarding is 72 hours. The pilot is 14 days. At the end of it you'll know exactly what SkyFreight Squad does for your operation, and you'll have the data to make the decision.
Book a Discovery Call →